Fatal error leaves me unable to use Brizy

Wil Haines

• October 05, 2024 16:23

Not sure what is going on, but I am unable to use Brizy on a new website hosted by a2Hosting. I'm using a Blocksy theme. The plugins (including Pro) install without issue, but when I try going to the side outside of the dashboard, I get the fatal error message. I'm hopeful that someone at Brizy can look into this matter shortly. 

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  Ariel H.

  • October 07, 2024 08:57

  Hi Wil,

  Thank you for reaching out to us, could you replicate this issue when all other plugins besides Brizy and Brizy Pro are disabled?

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21800299322002
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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