Menu doesn't work from mobile
I tested with Chrome and Brave, and from two different mobiles.
It worked until a few days ago: it looks as if every time there is plugin update something breaks.
NO EDITS have been made to the menu in the past months.
You already have an account with communitysupport@brizy.io and I have already resent you the password reset.
The website is alessiapandolfi.com
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Hi Alessia,
Kindly access the "Display Conditions" for your global header, save the conditions, update the project, and check if the issue resolves. Please take a look at this screen recording: https://jmp.sh/f3HHuhmDWe have done this on your website. The hamburger menu is now working. Kindly check
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hello. it works. But why does this keep happening? I only update the plugins, which is something that must be done, so why almost every time I do it, I have some kind of problem with Brizy?
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Hi Alessia,
Every time a new features are added to a piece of software, it can make other features malfunction. To release updates with minimal or no bugs, usually the testing team anticipate possible bugs, test the software for every scenario and every bug identified during testing is fixed. However, it is not easy to anticipate all possible scenarios of everything that can go wrong. Even though with extensive testing for 3-4 months one can stop all errors from hitting the users, we can release only 1 or 2 updates in a year, following this approach.
We try to find a balance between providing users with more regular updates and requiring several months of testing for each update. One error might get through even if we might prevent 99 errors from reaching customers. Hence as a user, you may encounter 1 or a few bugs after every update.
To avoid disruptions to your website, we recommend testing the update on a staging site and later updating the live site
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