Custom Asset is slow to load on pages

John Dingeldei

• October 02, 2024 05:27

Hi, 

I have created a custom asset called Talent in my Brizy Cloud site at https://www.pitchnight.com.au/

The pages featuring the custom assets are slow to load. I tried putting each category on a separate page, rather than all categories on one page using an accordion because all on one page would often time-out during loading the more categories I added. Having separate categories on each page allows the page to load but it is still slow.

Can you check it out and suggest a fix please? I can add Brizy Support as a user if that helps.

You can access the menu page using the password: PN2024! 

https://www.pitchnight.com.au/portfolios

Thanks,

John

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  KC George

  • October 03, 2024 15:06

  Hello John,

  I have escalated this issue and we are looking into it. We do not have an immediate solution to the performance issue. We are investigating how to improve the performance of your custom asset pages  

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  John Dingeldei

  • October 10, 2024 18:50

  Have you made any progress on your investigation? Pages are still slow to load.

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  John Dingeldei

  • October 11, 2024 00:15
  • Edited

  Here is the page that keeps giving a 504 Gateway Time-out error: https://www.pitchnight.com.au/folios

  This is the page I would like to use but I have had to use an alternative but the custom assets are still slow to load on the pages linked here: https://www.pitchnight.com.au/portfolios

  Please help.

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  KC George

  • October 11, 2024 11:05

  Hi John,

  To increase the initial loading speed following an update, a few significant issues need to be investigated. We might not have a quick solution for this problem. We apologize for the delay in resolving this issue.

  We will respond to you as soon as we have further information regarding the 504 Gateway Time-out for the page https://www.pitchnight.com.au/folios.

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  vantrinh duong

  • October 11, 2024 19:17

  Kc George
  The loading performance first time. I have a suggestion for the development team.
  You can create a robot spider that automatically scans the last pages every day.
  This SEO tool spider works very well. websites to automatically cache pages.
  If you have an idea to create a bot with similar functionality, the problem will be solved.
  https://error404.atomseo.com/

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  KC George

  • October 16, 2024 19:10
  • Edited

  Hello John,

  The 7 Posts elements you have added to an accordion element at https://www.pitchnight.com.au/folios makes the page use more server resources than what is allotted to each page. This causes the "504 Gateway Time-out error". Can you redesign the content of your website in such a way that one page has only a single Posts element?

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  John Dingeldei

  • October 16, 2024 17:58

  Thanks KC George. That is what I figured which is why I already redesigned the pages as in my original post. I removed the accordion for each category but the pages are still slow to load the first time and every time I restart. Any suggestions how I could redesign the page like this one https://www.pitchnight.com.au/account-service-2?

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  KC George

  • October 17, 2024 08:43

  Hello John,

  There are a few concerns that need to be looked upon in order to speed up the initial loading time after an update. We might not be able to solve this issue right away. We are sorry for the wait for the resolution of this matter.

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