Staging Site Refuses to Connect

Georgia Duddridge

• October 01, 2024 20:01

When I create a new page and click 'Edit With Brizy' I get this issue. I have tried switching themes and deactivating plugins. Any help would be appreciated. 

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  KC George

  • October 02, 2024 11:59

  Hi Georgia,

  Kindly give us access to your project so that we can take a look at this issue. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/21722240882450
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Ariel H.

  • October 03, 2024 14:30

  Hi Georgia,

  Thanks for your cooperation. 

  We've taken a look at your site, but we haven't been able to replicate the issue you reported. You can see what we've tried in this screencast: https://youtu.be/Ex8CTB86SUI

  Have you tried clearing your browser cache or using a different browser? Sometimes, that can resolve unexpected behavior.

  If that doesn't help, could you please provide us with a detailed description of the steps you took to replicate the issue? 

  Best Regards, 
  Ariel H.

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