Could not create a global block.

Kathy Petersen

• October 01, 2024 00:40

I'm unable to create a global block. The menu on my mobile site stopped working, so I deleted the global block and recreated the menu, but it's still not functioning. Keeps saying cannot create a global block and with 114 pages, this is vital. This issue occurred on another site I recently built as well. Please send me an email so that I can get the assistance I need.

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  Ariel H.

  • October 01, 2024 14:30

  Hi Kathy,

  My apologies for the inconvenience.

  We've received similar reports recently and have already reported the issue to our Dev Team for further investigation. We'll update you as soon as we have more information. 

  In the meantime, you might try rolling back to previous versions of Brizy to see if that resolves the issue. Please make sure to take a full backup of your website first, then download the following versions:

  - Brizy 2.5.2: https://jmp.sh/2bXHLvAZ
  - Brizy Pro 2.5.1: https://jmp.sh/s29vW87t

  To roll back, follow these steps:

  1. Deactivate and delete Brizy Pro.
  2. Deactivate and delete Brizy.
  3. In your WordPress Dashboard, go to Plugins → Add New → Upload Plugin, and upload Brizy 2.5.2.
  4. Repeat the same for Brizy Pro 2.5.1.

  If the menu element doesn't work, try making a minor change to the global header (e.g., increase padding by 1 pixel). Then, hit the update button to save your changes and preview your site to see if this fixes the issue. You can revert your changes if necessary and hit update again.

  Best regards,  
  Ariel H.

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