Website went dark

Rene-Sylvain Bedard

• September 30, 2024 14:09

Overnigh, our entire site stopped working.

All we have is 3 dark grey triangle making an M.

We need our site to come online so we can finish development.

https://inms-web.azurewebsites.net/

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• 

  Ariel H.

  • September 30, 2024 15:56

  Hi Rene-Sylvain,

  Thank you for reaching out to us.

  Please ensure that you have these versions installed:

  
  If you have any cache plugins or server-side caching, please try purging the cache and see if this helps.

  If this didn't help, could you please confirm if you can replicate the issue if all other plugins besides Brizy and Brizy Pro are disabled? The likely cause of this issue is due to a conflict with any of the plugins installed on your site.

  If the issue continues, we'll need to inspect your WP Admin page. Please add us as an Admin user to one of your websites experiencing this issue and send the following details to communitysupport@brizy.io: 

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21691273678354
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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