Brizy WordPress not syncing with cloud

Pablo Murillo

• September 30, 2024 00:52

Same issue as other users, I'm unable to sync my layout/block library from WordPress to cloud.

I've already tried disconnecting and reconnecting Brizy, deactivating all other plugins, etc.

Please help.

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  Ariel H.

  • September 30, 2024 11:16

  Hi Pablo,

  Thanks for reaching out to us.

  To troubleshoot the issue, could you try logging into your account dashboard in one browser tab, then open your website in a separate tab and try syncing again? 

  If the problem persists, and you're currently using PHP 7.xx, please try updating your PHP version to PHP v8.0 or higher and see if that resolves the issue.  

  Let me know how it goes. 

  Best regards,
  Ariel H. 

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  Pablo Murillo

  • October 09, 2024 21:30

  PHP 8.0, tried what you suggested, no luck. Tried several times, same result, "Unsuccessful sync".

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  Ariel H.

  • October 10, 2024 08:51

  Hi Pablo,

  Sorry about that. Please log in to your account dashboard and try changing your password.

  

  After doing so, please go back to Brizy WP and try syncing it again.

  Best regards,
  Ariel H.

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  Pablo Murillo

  • October 11, 2024 01:38

  Done, no luck, same result. Please help!

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  KC George

  • October 11, 2024 10:01

  Hello Pablo,

  The saved blocks library in my WordPress project appears syncing with the Cloud. https://jmp.sh/dXzNTE5R If this does not work at your end, kindly consider downloading the saved blocks/layouts by clicking on the "Download" icon at the bottom right corner on hover. This will download the block/layout as a ZIP file.

  

   

  You can then import the saved block/layout to another project by clicking on the "Import New Layout" button at the bottom of the Saved layouts/blocks library.

  

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