Issue with Page builder

Eddie Lee

• September 28, 2024 01:59

Hello Brizy Team 

I'm currently having an issue with the page builder. 

When I created a new template, I was able to see kits 1 and 2, but now it only shows 2, not 1. Also, after clicking on Kit 2, it disappears from the section, as below.

This affected most of the keywords' rankings drastically since I had built many pages using Kit 1. 

Also, there is a page that is causing a problem to be saved after changing the block templates, which didn't happen before. 

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  Ariel H.

  • September 30, 2024 08:52

  Hi Eddie,

  I apologize for the inconvenience. Since these were our very first templates, the decision has been made to retire them.

  If you need access to Kit 1, we can provide you with the versions of Brizy and Brizy Pro where this option is available. From there, you can set up a staging site and export the layouts, then import them into your main website.

  If you're having issues saving or updating your pages, we've observed that this often occurs on websites with WordFence installed. To resolve the issue, please set WordFence to Learning mode by following the steps below:

  A. In the WordFence plugin settings, navigate to Firewall;
  B. Enable Learning Mode and set it to automatically switch back to "Enabled Protecting" in 2 days; this will allow WordFence to learn the actions from the Brizy editor.
  C. Save your WordFence changes.

  
  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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