Critical error when opening pages in the wordpress dashboard

Ludmila Bilousova

• September 27, 2024 18:14

Good day! After purchasing the pro version, critical errors began to appear when opening pages in the WordPress control panel. For example, the page section, products, etc. after deactivating brizy pro, the error does not appear.

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  Ariel H.

  • September 30, 2024 08:11

  Hi Ludmila,

  Thank you for reaching out to us. We're sorry to hear you're having this issue with Brizy. Could you please try increasing the PHP Memory Limit to 256M or higher and see if this helps?
  https://kinsta.com/knowledgebase/php-memory-limit

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21646489264658
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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