Issue with File Uploads in Form – Space in Filename Causes Error

Jorge Delgado

• September 27, 2024 17:20

I’m encountering an issue with a client's form. When a photo is uploaded through the form and the filename contains no spaces, it works perfectly, e.g., photo.jpg. However, when the uploaded photo has spaces in the name, such as "photo one.jpg", the download link in the email contains an error.

This is one of the links the client received in their email:

https://pages.cloudmediapro.com/customfile/ec4067f03925a95ccbbbac78259b24796463dd95337351b864d8dfc7fb3e1caf/Group 36036.png

The attached photo was named "Group 36036.png", and the space in the link causes an error. See the attached screenshot for reference.

The correct link should be:

https://pages.cloudmediapro.com/customfile/ec4067f03925a95ccbbbac78259b24796463dd95337351b864d8dfc7fb3e1caf/Group36036.png

Is there a way to fix this issue?

Best regards,

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  KC George

  • September 30, 2024 15:04

  Hi Jorge,

  When a user uploads an image with spaces in its file name, the email notification displays the image path with the spaces correctly. Here is an example

  https://admin.brizy.io/customfile/bba3df4625e4114b7c95011b5847fc2c62248e699a8dcfcce3b8b1d0818e9413/Image with spaces.jpg

  However the hyperlink added to the file name in the email notification gets broken due to the spaces added to file name. I will report this issue and we will work on fixing it. In the interim, kindly advice your client to copy the entire image path (including the spaces) and paste into a browser to view the image as demonstrated in the screen recording at https://jmp.sh/0mOtaVJf

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