Select form problem.

Albert Corbero

• September 26, 2024 07:58

When I enter a select field in my form it gives me an error when submitting it.

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  Ariel H.

  • September 26, 2024 10:58

  Hi Albert,

  Thank you for reaching out to us. If the form was previously working, please try duplicating it and reconfiguring it to see if this resolves the issue.

  

  Otherwise, we'll need to check this directly in your WordPress Admin Dashboard. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21609104013714
  WordPress Admin URL:
  Username:
  Password:
  URL of your contact form page:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Albert Corbero

  • September 26, 2024 11:34

  Hi, doesn't work. I've send you an email with the info.

   

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  Ariel H.

  • September 26, 2024 12:52

  Hi Albert,

  Thank you for your cooperation.

  When using the form, we noticed that it results in a 403 error.

  

  The likely cause of this issue is ModSecurity, which can sometimes block form submissions if they contain certain characters or patterns it considers harmful.

  If you have access to your hosting control panel, could you please try temporarily disabling ModSecurity to see if this resolves the issue?

  I look forward to your response.

  Best regards,  
  Ariel H.

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