Restore deleted page

Chatlabs Technologies

• September 26, 2024 06:16
• Edited

I accidentally deleted a page, but it needs to be restored, it has the route "/planos". It is from the project "https://admin.brizy.io/projects/21236093/".

I believe the ID of this page is 5803992 (https://admin.brizy.io/projects/21236093/editor/page/5803992)

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  KC George

  • September 27, 2024 16:18

  Hi

  Are you aware of the approximate creation date of the deleted page? Which of these responses seems closest? The deleted page was created

  • Few years ago
  • Few months ago
  • Few weeks ago

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• 

  Ariel H.

  • September 30, 2024 10:20

  Hi,

  Thank you for waiting. I understand you're hoping to recover some website files that were accidentally deleted.

  Unfortunately, we don't have a way to recover or restore deleted files. We apologize for any inconvenience this may cause. If you have any further questions, please don't hesitate to ask.

  Best regards,
  Ariel H.

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  Chatlabs Technologies

  • October 03, 2024 15:09
  • Edited

  Hi,

  Thank you for your attention

  One to two weeks ago the page was deleted

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  KC George

  • October 04, 2024 04:44

  Hi

  Do you mean that the page was deleted two weeks ago or the page was created two weeks prior to its deletion? 

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  Chatlabs Technologies

  • October 05, 2024 04:34

  Hi,

  Sorry for the confusion. The page was deleted on 9/25 or 9/26

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  KC George

  • October 09, 2024 04:55

  Hi 

  We are currently looking into this issue. Will get back to you hopefully by tomorrow

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  KC George

  • October 11, 2024 10:44

  Hello

  Our developers looked into the possibility of restoring the page from a backup. Unfortunately, we could not restore the deleted page. We apologize for any inconvenience. Kindly recreate the page. 

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  Chatlabs Technologies

  • October 11, 2024 20:14

  Thank you

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