This page needs a refresh issue

Clyde H Ball III

• September 25, 2024 17:44

Same issue as others, have tried all fixes I could find online and nothing is working. Need this fixed asap as I am trying to complete this website build today. Thanks!

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  Ariel H.

  • September 26, 2024 08:35

  Hi Clyde,

  We're sorry to hear you're having this issue with Brizy. 

  This is something we need to check directly in your WordPress Admin Dashboard. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21599948904978
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • September 26, 2024 14:45

  Hi Clyde,

  Thank you for your cooperation.

  Upon checking, the console is showing a 500 error, which indicates some issues with your server. You will need to check the error logs to find out what triggered the error. You will need to reach out to your hosting provider to have them check this for you.

  

  In the meantime, please try increasing the current PHP memory limit from 128M to 256M or higher for best results, and see if this helps address the issue. Here's a helpful guide: https://themeisle.com/blog/increase-wordpress-memory-limit/

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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