I've an issue with my brizy cloud membership functionality

Mathieu HERVE

• September 24, 2024 09:47

Hello I've try to use the membership functionality in my brizy cloud website but I keep getting te message "An eror occured when I try to logi or reset the user pasword" please can you help me with my issue ? example url : https://www.creationbusinessplan.fr/formulaire-business-plan

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  Mathieu HERVE

  • September 24, 2024 10:36

  I think it's due to my use of custom domain because it works on brizy domain, https://mandarin21239028.brizy.site/ is it a restriction or a bug ?

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  KC George

  • September 24, 2024 10:58

  Hi Mathieu,

  Static pages are ideal for publishing a website using the Export HTML option. However, dynamic functions that require database access, such as Membership and Translation, will not work well on external servers.

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  Mathieu HERVE

  • September 24, 2024 11:07

  But I need this functionality so how can I achieve this with brizy cloud should I buy the 
  Personal site Offer at 19/mo ??? I've already a early access Offer, please help me find a solution

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  KC George

  • September 24, 2024 11:34

  Hi Mathieu,

  Yes, if you purchase the Personal Cloud subscription, you can add the custom domain to your Brizy Cloud project and gain access to the membership feature.

  Since you have the Brizy PRO Lifetime plan, you may also migrate the project to WordPress and use the membership function there. Later, you can add the custom domain to your WordPress project.

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