Cancel subscription & refund

Jessenia Aguilar

• September 24, 2024 00:38

Hi,

I submitted the typeform requesting to cancel before the yearly renewal but I see the subscription renewed. Can I cancel and get my refund?

 

Thanks

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  Ariel H.

  • September 24, 2024 09:37

  Hi Jessenia,

  Thank you for reaching out to us. 

  We are sorry to hear that you have decided to cancel your subscription. I can follow this up for you.

  If it is not too much trouble, could you please spare a few minutes to inform us of the reason behind your decision to cancel your subscription?

  Your feedback will help us identify areas for improvement.

  Best regards,
  Ariel H.

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  Jessenia Aguilar

  • September 24, 2024 16:03

  Thanks! I just don't need the website builder anymore. 

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  KC George

  • September 26, 2024 14:09

  Hi Jessenia,

  We have cancelled your Brizy PRO Studio subscription and have refunded you $99.00. This transaction is likely to reflect in your payment method in 7-10 business days.

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