Exit Popup Doesn't Work On Some Browsers
Hello,
Exit Popups are not working on my website on some browsers like Microsoft Edge, Chrome or Opera. It works only on Safari.
Are you having the same issue by checking?
Thanks.
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Hello,
I’m sorry, but the issue still persists.
This doesn’t seem to be caused by WP Rocket, as the Cloudflare option is disabled.
Could you please address this problem in your upcoming versions?
It appears that the issue is not related to Cloudflare or WP Rocket. When navigating between different languages on my sites, I notice it works on one site but not on others. Of course, I always take care to delete the browser cache, history, etc to check.
It would be helpful to consider that this could be a development issue with Brizy, rather than assuming it’s always due to other plugins.
Thank you for looking into this.
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Hello Jerem,
It appears that your website's exit intent popup has once again stopped functioning. I tested things on my end. Please checkout https://jmp.sh/QtsqOybf for my test. On my end, the popup seems to be operating well.
If a certain problem stems from a Brizy bug, then all Brizy users will encounter it. When an issue arises on one website but not on another, we typically investigate if there is an environmental factor contributing to the malfunction.
If you give us access to your website again, we are open to troubleshoot the issue for you.
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Hello,
I have sent you the information to connect to our 2 websites to your email address: communitysupport@brizy.io
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Hi Jerem,
I have created a private ticket for you. My colleague Basharat will be in contact with you to resolve this issue. Kindly look for an email from support@brizy.io in your Inbox
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Hello, ok thanks.
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