Menu not working on mobile

Kevin Palumbo

• September 21, 2024 18:04

The hamburger menu on my website vanderbiltmaids.com is not working. Steps I've taken thus far

• Remove all front-end speed optimization features (Minfiy Java, CSS, etc.)
• plugins are updated
• cleared the cache 

0

• 

  Ariel H.

  • September 23, 2024 10:32

  Hi Kevin,

  Thank you for reaching out to us.

  The hamburger menu appears to be working at my end. Did you revert Brizy and Brizy Pro to the previous versions that work on your site?

  

  If this is the case, please provide us temporary access to your WP Admin credentials so we can replicate the issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21515235636754
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0
• 

  Edgar Herrera

  • October 09, 2024 20:00

  did you happen to find out how this was fixed? having same issue

  0
• 

  Ariel H.

  • October 09, 2024 22:49

  Hi Edgar,

  Thank you for reaching out to us.

  Kindly access the "Display Conditions" for your global header, save the conditions and update the project and check if the issue resolves. Please take a look at this screen recording https://jmp.sh/f3HHuhmD

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.