Brizy mobile menu not working after update

Jessica Lion

• September 21, 2024 00:03

I updated brizy and brizy pro a few days ago and the menu functionality stopped working properly, so I restored a backup from the previous date (before brizy was updated) and it worked fine. Somehow both plugins updated again today, though I don't have manual updates enabled, and I'm having mobile menu issues again (they're unclickable). Can you please let me know what's causing this?

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  Ariel H.

  • September 23, 2024 09:18

  Hi Jessica,

  Thank you for reaching out to us.

  Please ensure that you have these versions of Brizy and Brizy Pro. 

  

  If the issue continues, could you kindly give us temporary access to your WP Admin? This will allow us to further investigate the issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21503759674386
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Jessica Lion

  • October 15, 2024 18:33

  I've sent you the credentials! Please disregard my last post- I didn't see this response until now. Thank you for your help in troubleshooting this!

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