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  • Ariel H.

    Hi Berry,

    Thank you for reaching out to us.

    Please ensure that you have these versions of Brizy and Brizy Pro. Also, if you have any cache plugins or server-side cache, please purge them.

    If the issue continues, could you kindly give us temporary access to your WP Admin? This will allow us to further investigate the issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/21484955675026
    WordPress Admin URL:
    Username:
    Password:

    Please make a full backup of your site as a precaution.

    Best regards,
    Ariel H.

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