This is getting quite annoying
Hey
I DO love Brizy Cloud, and moving my WordPress websites there was a great idea (I won't change my mind about that).
However, lately I have come across very time consuming problems...
Yesterday I noticed headers and footers randomly displayed (or not) on all my websites. So I logged in to every one of them (on 4 different accounts), republished the page, and that solved the issue (already had this issue). That was tedious already.
After doing all this, I realize all bold styles used across my different websites displayed as normal (text, titles, etc... Yes, I use global styles), so I logged into one of the websites only to see that in the back end all was fine (bold or black is selected in global styles like text, H1 , button, etc...), but on the front end all the fonts display as normal...
So I have to go through every website, set normal instead of bold or black where it happened, set bold or black again and save and publish... problem solved.
Can you imagine how much time I'll waste doing this ? Is there a cache problem with Brizy Cloud ?
Below is just an example
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Hi Yves,
I understand your frustration! It's really annoying to deal with random styling issues like this. We apologize for the inconvenience you're experiencing.
We're definitely going to look into this. It sounds like there might be some kind of caching issue going on, especially since it's affecting multiple sites and global styles.
To help us investigate, could you please report these issues as soon as they occur? This will give us a better chance of catching the problem in action and figuring out the cause.
Thanks for your patience and understanding.
Best regards,
Ariel H.0 -
Yes, I have the same problems randomly appearing
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Hi Yves and Jean-Pierre Michael,
We have already reported this issue, and it's currently in progress. I will get back to you as soon as I have an update. Thank you for your patience.
Kind regards,
Ariel H.2 -
Thanks
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