Failed to upload file // images not showing after brizy update

Edgar Atukunda

• September 18, 2024 08:07

Everything was working normally but after an update of brizy to version 2.5.5, images are no longer displaying and no image can be selected to be used on the page.

I have tried to read through the recommendation on the support forum page and tried changing the custom property to Original or Large 1024x1024 but still this does not solve any issue. This affected all the websites having the auto updates for brizy as well.

Could you please share the file of the previous version 2.5.4 so that we can continue working because right no there is no way one can work with no image being selected for the design.

I have as well disabled all other plugins and the issue still remains.

Thank you

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• Official comment

  

  Basharat Reyaz

  • September 18, 2024 09:22

  Hello Edgar, 

  I am Basharat from the Brizy support team.

  Thank you for contacting us.

  We sincerely apologize for the inconvenience you experienced. A hotfix has been released, and we kindly ask you to log in to your website and update the Brizy free plugin, which should resolve the issue. Should you have any further questions, please feel free to reach out. 

  Best regards, Basharat  
  Brizy support team.
• 

  Edgar Atukunda

  • September 18, 2024 10:26
  • Edited

  I have just updated and It now works with no issues

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