Images not showing on builder. No File Upload.

Vikas Wahi

• September 18, 2024 05:11

Hi there, 

Yesterday everything was working fine and today morning no images are displayed in my builder and i am unable to upload any file. I tried switching the PC, Browser, ISP nothing is working. I have to deliver this project today in any case. 

What just happened. It's something from your end. please help. 

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• Official comment

  

  Basharat Reyaz

  • September 18, 2024 09:42

  Hello Wahi , 

  I am Basharat from the Brizy support team.

  Thank you for contacting us. We sincerely apologize for the inconvenience you experienced. A hotfix has been released, and we kindly ask you to log in to your website and update the Brizy free plugin, which should resolve the issue.

  Should you have any further questions, please feel free to reach out. 

  Best regards, Basharat  
  Brizy support team.
• 

  Vikas Wahi

  • September 18, 2024 11:14

  Thanks. Its working now but the mobile version still does not shows changes i have made.

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• 

  Ariel H.

  • September 18, 2024 13:07

  Hi Vikas,

  Could you please provide us with the URL of your site so we can inspect it? Please also include a screenshot of the changes you've made in the backend for comparison.

  In the meantime, if you have any cache plugins installed, please purge the cache and see if this helps address the issue.

  Best regards,
  Ariel H.

  
  
  
  

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