Brizy update

Answered

Juergen Reddig

• September 17, 2024 21:07

Hello Brizy Support! I updated my website to the new version of Brizy WordPress today. After that, the page consisted only of a white area. Then I restored the backup and the page worked again. There appears to be a bug in the update. Please inform me when the error is fixed. Kind regards Juergen

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• Official comment

  

  Basharat Reyaz

  • September 18, 2024 10:01
  • Edited

  Hello Redding

  I am Basharat from the Brizy support team.

  Thank you for contacting us.

  We sincerely apologize for the inconvenience you experienced. I have created a private ticket for you and our team will get back to you shortly.

  Should you have any further questions, please feel free to reach out. 

  Best regards, Basharat  
  Brizy support team.
• 

  Ariel H.

  • September 18, 2024 15:43

  Hi Juergen,

  We're sorry to hear you're having issues with Brizy.

  Please update Brizy and Brizy Pro to the latest versions to resolve this issue.

  

  
  Best regards,
  Ariel H.

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• 

  Juergen Reddig

  • September 19, 2024 11:33

  Thank you! It works.

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