global blocks and publish buttons not visible not available

Martin Lebreton

• September 16, 2024 17:14

Hi,
After trying to upgrade from 2.4.27 to 2.5.3 Brizy is not really working :
It's impossible to change global blocks parameter, the button is not displayed.
Same problem for the publish button after making a change on a model, its not working too.

I clear the cache, and finally i had to restore with a backup.

can i have some help ?

thx a lot :)

Une erreur de type E_ERROR a été causée dans la ligne 25 du fichier /data/sites/web/md-mywebsite/www/wp-content/plugins/brizy-pro/vendor/autoload.php. Message d’erreur : Uncaught Error: Class "ComposerAutoloaderInit3a7ce2ed6b1ecb1950e6f583007c2534" not found in /data/sites/web/md-mywebsite/www/wp-content/plugins/brizy-pro/vendor/autoload.php:25
Stack trace:
#0 /data/sites/web/md-mywebsite/www/wp-content/plugins/brizy-pro/autoload.php(2): include_once()
#1 /data/sites/web/md-mywebsite/www/wp-content/plugins/brizy-pro/brizy-pro.php(24): include_once('/data/sites/web...')
#2 /data/sites/web/md-mywebsite/www/wp-settings.php(522): include_once('/data/sites/web...')
#3 /data/sites/web/md-mywebsite/www/wp-config.php(86): require_once('/data/sites/web...')
#4 /data/sites/web/md-mywebsite/www/wp-load.php(50): require_once('/data/sites/web...')
#5 /data/sites/web/md-mywebsite/www/wp-admin/admin-ajax.php(22): require_once('/data/sites/web...')
#6 {main}

 

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• 

  Ariel H.

  • September 17, 2024 08:24

  Hi Martin,

  Sorry to hear you're having issues with Brizy.

  Could you please update to Brizy 2.5.4 and see if this resolves the issue?

  

  If the issue persists, please provide the steps you took and how the error was triggered. Additionally, could you kindly give us temporary access to your WP Admin? This will allow us to further investigate the issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21406152820370
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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• 

  Martin Lebreton

  • September 20, 2024 07:41

  Hi, another crash after updating.
  I give you the access by email.

  Best regards,

  Martin L.

  0
• 

  Ariel H.

  • September 20, 2024 11:56

  Hi Martin,

  Thank you for your cooperation.

  Everything appears to be working properly after we ran the update. Did the issue occur on specific pages?

  

  I am looking forward to your response.

  Best regards,
  Ariel H.

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• 

  Martin Lebreton

  • September 21, 2024 08:00

  Ok, that's great thanks, I tried twice without success. Thank you for your service

  0

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