Mailchimp integration not functioning properly

Craig Patterson

• September 12, 2024 21:19

I've had a contact form on our site for some time and it's been working fine.

Recently, I added a second form to the site, but couldn't get it working properly. I removed it.

Now, when I run a test on the original form, I get the red box saying "Something went wrong. Try again." Interestingly, I DID get an email confirmation to our company mail with the message.

Can you help me with this? 

0

• 

  Ariel H.

  • September 13, 2024 09:01

  Hi Craig,

  Thank you for reaching out to us. 

  Could you please provide the URL so we can inspect it?

  In the meantime, could you please try duplicating the form and reconfiguring it to see if this resolves the issue? 

  

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.