media-processor.php

Bruno Blanke

• September 09, 2024 16:56

My website is showing the following error: Warning: Undefined variable $attachment in /home/danielnettocandido.com.br/public/wp-content/plugins/brizy/editor/asset/media-processor.php on line 92

What can I do to fix it?

Thanks

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• 

  KC George

  • September 10, 2024 05:36

  Hi Bruno,

  If you see the PHP warning in the website's frontend, you can remove it by disabling WordPress Debug Mode.. To turn off debug mode, follow the steps outlined at How to Enable & Disable Debugging in WordPress.

  If you are seeing this warning in your browser's console, kindly disregard the warning. If a related functionality is compromised, please let us know. We will take a look.

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  Patrick O'brien

  • May 23, 2026 15:46

  Two years later the issue persists for users. I've been seeing this for a long time and it floods my error_log with messages. Any chance this could be fixed?

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  Ariel H.

  • May 25, 2026 09:17

  Hi Patrick,

  Thank you for reaching out.

  The warning you’re seeing likely occurs because a media attachment is missing, corrupted, or not properly registered in WordPress.

  To help resolve the issue, please try the following steps first:

  - Make sure both Brizy and Brizy Pro are updated to the latest versions
  - Clear all cache layers (browser cache, caching plugins, server cache, CDN, etc.)
  - Temporarily disable all third-party plugins except Brizy and Brizy Pro to check for conflicts
  - Temporarily switch to a default WordPress theme

  If the issue still persists, please provide temporary access to your website so we can investigate further.

  Kindly send the following details to communitysupport@brizy.io:
  https://support.brizy.io/hc/en-us/community/posts/21262335574674

  WordPress Admin URL:
  Username:
  Password:

  Additionally, please provide your cPanel access as well, since we may need to review the server logs and PHP error logs during troubleshooting.

  cPanel URL:
  Username:
  Password:

  Looking forward to your update.

  Kind regards,
  Ariel H.

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  Ariel H.

  • May 27, 2026 15:45

  Hi Patrick,

  Just following up on our previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

  Kind regards,
  Ariel H.

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