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6 comments

  • Ariel H.

    Hi,

    Thank you for contacting us. Please try the following steps and see if they help address the issue:

    1. Ensure that your Home and Site URL use HTTPS if you have enabled SSL.


    2. After checking the Home and Site URL, also flush or reset the Permalinks and see if this helps:
    https://wpastra.com/docs/how-to-refresh-wordpress-permalinks

    Please give this a try and let me know the outcome.

    Best regards,
    Ariel H. 

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  • T. KUPERUS

    Hello Ariel,

    Thank you for replying. I've checked both URL's and refreshed the permalinks.

    After refreshing I still get the same structural issue. 

    I've checked one of your showcase sites on the brizy.io/showcase. 
    They have the same issue. /zitierstile/bpage/2/test/bpage/3/

    In this you can keep adding test/bpage/3/ to the end. 
    or even: 
    /zitierstile/bpage/2/test/bpage/3/test/test/myrandomtext/

    The reason we saw this is because we had a link error in our post. adding "/mail%20toexample@example.com" to the URL. but it should have been a link to open the email (missing the ':' ).

    The Google and Facebook bots boths picked up on this and now are trapped in a loop of finding all weird combinations of URLS. This is a massive hit on the traffic. 
    I've fixed the link and also set a no follow rule now. But that still leaves the pagination accepting anything behind the pagination.

    Is there anything I'm missing that could change this behaviour? For now I block all ip's that hit urls containing /*/bpage/*/bpage/*/bpage/*/

    Best regards,
    T. Kuperus

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  • Ariel H.

    Hi,

    Thank you for the update.

    Could you please also try flushing LiteSpeed Cache and see if this makes any difference? Also, try to purge all CDN Cache by logging into your QUIC.cloud Dashboard - https://docs.quic.cloud/troubleshooting/purgecdn/

    Best regards,
    Ariel H. 

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  • T. KUPERUS

    Hello Ariel,

    The site we are having issues with is: https://www.despartaan.nl/
    It doesn't have a litespeed cache or QUIC.cloud. 

    It doesn't have any caching as is. 

    Best regards,
    T. Kuperus

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  • Ariel H.

    Hi,

    Sorry about that.

    I can also replicate the issue on my test environment. I have already asked one of my colleagues to investigate the issue. I will get back to you as soon as I receive an update.

    Best regards,
    Ariel H. 

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  • Ariel H.

    Hi,

    Thank you for waiting.

    Upon checking, a similar report has already been escalated to our senior support team. This issue is currently being addressed and should be resolved in one of the upcoming updates. We apologize for the inconvenience. We will keep you informed as soon as we have any new updates regarding this issue.

    Best regards,
    Ariel H. 

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