Changes are not visible on any mobile browser

Rick Sanchez

• September 01, 2024 06:40

The changes i make on all my websites are being made on a desktop but not on any mobile browser. Tried a few different things and still cant figure it out. I have no menu on any mobile browser. Can you please help ?????

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  Ariel H.

  • September 02, 2024 13:15

  Hi Rick,

  Could you please provide the URL so we can inspect it?

  In the meantime, are you able to replicate the issue when all other plugins are disabled except for Brizy and Brizy Pro?

  I look forward to your response.

  Best regards,  
  Ariel H.

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  Rick Sanchez

  • September 02, 2024 16:15

  Hello, 

  Ive deactivated alot of plugins. Im down to just 6. Still the same result. 

   

  https : //cu******rint*****.com/

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  Ariel H.

  • September 03, 2024 13:22

  Hi Rick,

  Thank you for the update.

  Could you please provide us with a short screencast demonstrating the issue so we can replicate it on our end? 

  Additionally, please provide us with temporary access to your WP Admin page to further investigate this issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  * Community Post link: https://support.brizy.io/hc/en-us/community/posts/21088901889554
  * WordPress Admin URL:
  * Username:
  * Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H. 

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