Bug: Rendering posts made with Brizy via in Blocksy Theme throws php into an infinite loop with 100% CPU usage - runs out of memory

Damian Van Es

• August 29, 2024 07:20

Hi,

I want to use Brizy to design my posts. I'm using Blocksy for the header and footer part, Brizy for everything in between (the "content"). This is all working fine when I keep them on "concept", but as soon as I publish the posts, the CPU usage of the server shoots to 100% and crashes multiple running websites.

This is not happening with normal "pages", as my whole website is using this same approach with Brizy and Blocksy.

I've been in contact with the Blocksy theme as i was thinking it might be a Blocksy issue, but they told me this:

 

Hi Damian,

Many thanks! I have managed to reproduce this 1:1 on a clean setup and have informed the developers. I will be back as soon as possible.

 

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Hello Damian,

I am back, and unfortunately not with the news you've been hoping for.

The developers have verified this thoroughly and they found out that the problem actually comes from Brizy, not our side. This is also emphasised by the fact that after some time, one of Brizy's files errors out with an out of memory error -

Our developers have contacted Brizy's ones in hopes for a resolution. I would also recommend dropping them a line to speed things up.

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  Ariel H.

  • August 29, 2024 09:35

  Hi Damian,

  Thank you for reaching out to us.

  Could you please provide us with temporary access to your WP Admin page on this website so we can investigate this issue further? Kindly send your WP Admin credentials to communitysupport@brizy.io and include the reference number 21033657572754 in the Subject line.

  In the meantime, if you are using the post content element in a dynamic template, consider making minor adjustments to the block containing the post content element, such as altering the padding or adding margins. Update these changes and check if there is any improvement. The latest update of Brizy Pro may require manual updates to existing dynamic templates or pages for the new compiler feature to take effect.

  Please proceed with this and inform me of the outcome.

  Best regards,
  Ariel H.

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  Ariel H.

  • August 29, 2024 14:35

  Hi Damian, 

  Thank you for your cooperation. 

  I have escalated this issue to our senior support team. I will reach out to you as soon as I receive any new updates. 

  Kind regards, 
  Ariel H.

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  Damian Van Es

  • September 05, 2024 16:05

  I really need a solution for this issue, any update yet?

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  Ariel H.

  • September 05, 2024 16:16

  Hi Damian, 

  Unfortunately, this issue is currently in progress and may take us some more time. I will contact you once I have any new updates.

  Sorry for the inconvenience.

  Best regards,
  Ariel H. 

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