Not able to save page after update

Isa Stewart

• August 27, 2024 22:10

Hi there, 

The homepage of our business's website is no longer saving after the latest update. We get an error saying that it has been edited elsewhere, and unfortunately the header is now not showing on the home page of our site. 

Thank you for helping us address this. 

Best, 

Isa

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  KC George

  • August 28, 2024 08:46

  Helo Isa,

  Are you using the Wordfence Security plugin? If you are, please follow these steps and see if this will help resolve the issue with saving changes to your project.

  • In your WordPress Dashboard under WordFence - All Option , navigate to "Firewall Options" 
  • Enable Learning Mode - https://jmp.sh/dXzpSFmk
  • Return to your Brizy page, make a minor change, and check if the changes get saved 
  • If you are able to save the page, return to the WordFence settings and re-enable the "Enabled and Protecting" mode

  Kindly follow this work around procedure to fix the header and footer issue.

  1. Open any page in the Brizy Editor, make a minor change to the global header and reverse the change
  2. Similarly, make a minor change to the global footer and reverse the change
  3. Click on the "Update' button at the bottom right corner and check to see if the header and footer are visible in the frontend

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