Can't use Brizy Cloud or Import Layouts/Blocks

Vivian Oliveira

• August 26, 2024 20:57

Apparently I’m experiencing a quite common issue. Brizy Cloud isn’t working, even with the latest plugin version. I’ve noticed that this problem is usually fixed in the next update.

However, I also can’t import the layouts I’ve downloaded. When I try to do so, the following message appears:

I have a layout that I urgently need to use. What can I do in this case?

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  Ariel H.

  • August 27, 2024 09:34

  Hi Vivian,

  Thank you for contacting us.

  To address this issue, please ask your hosting provider to update the following settings on your server:

  max_execution_time: 300
  max_input_vars: 300
  memory_limit: 512M (or higher)
  post_max_size: 128M
  upload_max_filesize: 32M

  You can also make these changes yourself if you have access to cPanel. Go to 'Select PHP Version' and then to 'Options.' There, you will find these settings and can modify them. Have a look at this screen recording https://jmp.sh/GeA00OxZ After making the changes, please go back to your page and see if you can still replicate the issue.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Vivian Oliveira

  • August 27, 2024 14:38

  It worked! Thank you!

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