Mobile Menu Not Working

Michael Carpenter

• August 26, 2024 19:05
• Edited

Hello,

We have completed a website for a client by first staging it on a test server. We've now migrated the exact website to the client's permanent server however the mobile menu is not working. We have activated and deactivated both the free Brizy builder and Brizy Pro plugins. We tried deleting and reinstalling both plugins. We've tried using one of the default themes vs Astra which is what is used with the staged website. We've also installed and deactivated cache plugins and have tried clearing cache several times. Still nothing works. However the menu looks and works perfectly on the staged website on the test server. The mobile menu also works when editing it on the  permanent server in the page builder. Please advise.

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  Ariel H.

  • August 27, 2024 09:14

  Hi Michael,

  Thank you for contacting us.

  Could you please share the URL with us so we can inspect it?

  Meanwhile, in Desktop view, please select the Menu element and try to raise the z-index value to 999 and see if this resolves the issue.

  

  I am looking forward to your response.

  Best regards,
  Ariel H.

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