Wordpress Fatal Error after updating

Chad Rupp

• August 26, 2024 17:21

Hello, After clicking on update Brizy my entire site has now gone into Fatal Error. Could you please help me resolve this issue?

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  Ariel H.

  • August 27, 2024 08:33

  Hi Chad,

  Thanks for reaching out to us.

  The issue is likely due to a conflict. If your site is currently inaccessible, please provide us with the following details so that we can assist you in troubleshooting:

  Please share temporary access to your WP Admin page using the following format:

  WP login URL:
  Username:
  Password:

  Additionally, please provide us access to your FTP/cPanel or hosting console for direct access to your site's settings. Kindly provide the following details as well:

  cPanel URL / FTP Host IP
  Username:
  Password:

  Kindly send this information to communitysupport@brizy.io and remember to include the reference number 20981149559698 in the email subject line.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Ariel H.

  • August 30, 2024 08:13

  Hi Chad,

  To troubleshoot this type of issue, we follow the steps outlined in this article:
  https://wpdean.com/wordpress-fatal-error/

  Please give this a try and let us know if you have any further questions.

  Best regards,
  Ariel H.

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