Brizy editor not loading

Tony Slavin

• August 26, 2024 07:36

Hello,

cant edit the page as brizy editor does not load https://prnt.sc/q-bTjTFQPP7Q 

brizy is updated https://prnt.sc/zXIzm2GMdpdx 

I have done troubleshooting  with plugins - have kept all plugins deactive - only brizy and brizy pro active - still editor just loading

Please suggest a fix

Thank you

 

0

• 

  KC George

  • August 26, 2024 09:26

  Hi Tony,

  When visiting the URL https://owninaruba.com/ I see the error "Your PHP installation appears to be missing the MySQL extension which is required by WordPress." See the attached screenshot. This error indicates that something is preventing WordPress from connecting to its MySQL database. Connecting to the MySQL database is important for Brizy to work well.

  Can you take the help of your host to fix this error first. Once this error is fixed, kindly check if you are able to open your Brizy pages. If the error persists, kindly get back to us. 

  

  0

Please sign in to leave a comment.