problem mobile devices

Luis Miguel Diaz Granados

• August 23, 2024 14:39

Hello 

I have a problem creating the home page of my website https://visitquito.ec/
On this page a video is published on large devices if the video is displayed but on mobile devices it is not displayed automatically it changes to images.
Can you help me with some guide to solve it, thank you

large devices

mobile devices

0

• 

  Ariel H.

  • August 23, 2024 15:27

  Hi Luis,

  Thank you for contacting us.

  Could you please provide us temporary access to your WP Admin page so we can investigate the issue? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20932510081426
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0

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