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Brizy Failing with forms

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1 comment

  • KC George

    Hi Ingrith,

    When you say that the lead does not work with the customer's mailbox, which specific mailbox are you referring to? I see 2 Gmail addresses and one moodlinestudio.com email address. The email notification does not come to all these inboxes or just one of them? 

    When you select the WordPress option of sending email notifications, it uses the PHP Mail feature of WordPress to send out emails. Since the PHP mail() function sends emails from your web server, the server's IP reputation plays an important role in email deliverability. If your web server's IP has a poor reputation, your emails may land in recipients' spam folders or be blocked entirely.

    To improve email deliverability, kindly consider the "Gmail" or the "SMTP" options. The Gmail option may be relatively easier to setup compared to SMTP. Kindly follow the procedure at Email notification via Gmail     

     

    Please keep in mind that you must use a Google App Password in the password field. Kindly follow the procedure in the above article to generate a Google App Password.

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