Unable to Load Blocks

Austin Caudill

• August 13, 2024 13:16

I am unable to load the screen to add blocks to any pages on my website. Whenever I click on the blue "plus" sign to add a block it just pulls up a white screen and does not load.

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  Ariel H.

  • August 13, 2024 13:47

  Hi Austin,

  Thank you for reaching out to us.

  Could you please confirm if you can replicate the same issue with all other plugins disabled except for Brizy and Brizy Pro? If disabling third-party plugins resolves the issue, gradually enable the rest of the plugins while testing your site until the issue reoccurs. This process will help you determine which plugin is causing the problem. Also, consider switching to another theme to see if this makes any difference.

  This issue can also occur if you have embedded custom scripts into this page. Please try removing them and see if this resolves the problem.

  Please try this and inform me of the outcome.

  Best regards,
  Ariel H.

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  Austin Caudill

  • August 13, 2024 21:40

  This was resolved. It was a plugin discontinued by the developer that needed deleted.

   

  Thanks for the support.

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