Builder doesn't work

Anna Jakubiak

• August 11, 2024 17:24

On website brownsugar.com.pl I can't edit any page. 

 

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  Ariel H.

  • August 12, 2024 11:16

  Hi Anna,

  Thank you for contacting us.

  We attempted to log in using the credentials provided; however, they do not work. Kindly review the details and resend them. Please add us as an Admin user in your WordPress Dashboard and forward the following information to: communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20693462774034
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  In the meantime, if you have WordFence, please follow these brief instructions:

  1. In the WordFence plugin settings, navigate to Firewall;
  2. Enable Learning Mode - https://jumpshare.com/v/3JWEACZsgmaMzJPdDdYs
  3. Return to your Brizy page, make some minor changes, and then update the page;
  4. Once done, return to the WordFence settings and re-enable the Enabled and Protecting option.

  Please let me know if this resolves the issue.

  Best regards,
  Ariel H.

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