This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

James R Deremer

• August 10, 2024 16:06

Trying to update my site and I am getting this message on every page:  This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

I have cleared by website cache and my browser cache.

I am using Brizy version: Version 2.5.2

I am using Brizy Pro version: Version 2.5.1 

 

How can I fix this?

1

• 

  Ariel H.

  • August 12, 2024 10:17

  Hi James,

  Thank you for contacting us.

  This issue seems to be related to WordFence. If you have it installed on your site, please consider trying the following steps to resolve the issue.

  1. In the WordFence plugin settings, go to Firewall;
  2. Turn on Learning Mode - https://imgur.com/TucapoH;
  3. Go back to your Brizy page, embed the code and update the page.
  4. After completing the changes, go back to the WordFence settings and re-enable the 'Enabled and Protecting' option.

  If you don't use WordFence, please also verify if you have access to temporarily disable the Firewall/Mod Security in your hosting console. This should help resolve the issue.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  James R Deremer

  • August 15, 2024 19:58

  Hi Ariel, I don't have Wordfence on this site. Are you saying I need to disable the Firewall/Mod Security in my hosting console everytime I need to update my website? Is this a bug? This was never the case before I upgraded to the latest version of Brizy.

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  Ariel H.

  • August 16, 2024 08:22

  Hi James,

  Thank you for the update.

  You don’t necessarily need to disable your firewall or ModSecurity completely, but recent Brizy updates, especially the new compiler feature, may trigger security rules that weren’t an issue before. This isn’t a bug, but rather a result of how these security tools flag the new file optimizations and changes.

  You can try adjusting the security settings or whitelisting certain files instead of disabling the firewall entirely. If the issue persists, consider reaching out to your hosting provider for specific advice on configuring ModSecurity to work smoothly with Brizy.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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