Subscription canceled

Michal Pumprla

• August 10, 2024 12:14

Hi, I received a email that my subscription was canceled, but I didn't cancel my subscription. It must be any mistake. Could you reactivate my subscription, please?

Tank you, Michal 

The Auto-renewal for your Brizy PRO Studio subscription was turned off.

Your account will no longer be billed after the current subscription expires.

Thank you,

The Brizy Team

brizy.io

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• 

  Ariel H.

  • August 12, 2024 08:29

  Hi Michal,

  Thank you for reaching out to us.

  We're sorry for the mix-up in canceling your account. If you email us before your subscription ends, we'll quickly send you a renewal link via email to continue your current subscription. Rest assured; your website will remain unaffected during this process.

  We apologize once again for the inconvenience.

  Best regards,
  Ariel H.

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• 

  Michal Pumprla

  • August 12, 2024 12:41

  Hello,
  So please send me a link to renew my original subscription.

  Thank you, Michal Pumprla

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• 

  Ariel H.

  • August 12, 2024 12:47

  Hi Michal,

  Thank you for the update. I created a private ticket for this issue so we can send the link to you privately.

  Best regards,  
  Ariel H.

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