Background video won't autoplay

Kristoffer Ohrn

• August 10, 2024 11:47

Hi!

Im using a video as the background of a block, even though it autoplays in the editor, it does not in the preview and a play icon is showing instead (which can't be pressed either).

I've tried to change theme and disable all plugins but brizy.

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  Ariel H.

  • August 12, 2024 09:21

  Hi Kristoffer,

  Thank you for contacting us.

  Could you please provide the URL so we can inspect it?

  Best regards,
  Ariel H.

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  Ariel H.

  • August 12, 2024 13:42

  Hi Kristoffer,

  Thank you for your cooperation.

  The video appears to be working properly, and the button on the left is functioning. I've made a short screencast for you on this link: https://youtu.be/84m4i8WQb0o

  Could you please try clearing your browser cache or try using another browser?

  If the issue continues, could you tell us which browser you are using so we can replicate the issue?

  Best regards,  
  Ariel H.

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