Brizy Sidebar Empty

Ganjar Villanueva

• August 09, 2024 03:30

Hi Brizzy,

After not using WordPress for a while, I recently updated Wordpress to version 6.6.1, Brizy to version 2.5.2 and Brizy Pro to v2.5.1. When I try to update a page, the left sidebar (add elements) in Brizy is empty. Why is this happening? Please help.

Best Regards,

GV

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• 

  Ariel H.

  • August 09, 2024 09:23

  Hi GV,

  Thank you for contacting us.

  Please also check if you can reproduce the issue using another browser.

  Otherwise, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20652828338706
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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• 

  Ganjar Villanueva

  • August 20, 2024 03:57

  Hi Ariel,

  Sorry for the late response. I just opened the web today and updated some plugins like Brizy and the theme. When I tried to open the Brizy dashboard, it worked well.

  

  Thanks for your support!

  Best Regards,

  GV

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