License error

Magdel Steyn

• August 08, 2024 13:32

Hi there!

We've never had this problem before since the beginning of Brizy Pro but today everytime I generate new license and try activate it, it says "License expired". I've tried 10+ times on two different installs.

What could be the problem?

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  KC George

  • August 08, 2024 13:47

  Hi Magdel,

  We apologize for the inconvenience. This is because of a bug in the newly launched licensing management system. I have manually set the correct expiry dates for your licenses now. Please try adding the license key again. 

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  Ahmed badawy

  • August 08, 2024 14:25

  Hello @Kc George

  I have the same exact problem!

  Can you Help me please?

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  KC George

  • August 08, 2024 15:03

  Hi Ahmed

  Done 

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  Ahmed badawy

  • August 08, 2024 17:51

  Hi,

  It happens again now with a new code!

  I just created multiple codes to make this manually fix for them until you fix that bug in the new licensing management system.

  Thank you

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  KC George

  • August 09, 2024 06:38

  Hi Ahmed,

  Until we fix this bug, kindly use our assistance to correct the inaccurate license expiry dates. I have set the license expiration dates for all of the licenses in your account.

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