Strange error on website - menu not updating

Roeland .

• August 08, 2024 07:49

I have a website that has a strange error.

I added a page in the menu and it doesnt reflect on the front end.

If I change a name in the menu item that is already there then i see it.

I disabled all the plugins I still have the problem.

Also cleared the cache and that didnt work.

The strange thing is that the name Brizy is not visible at the plugin overview.
I created a staging website and deleted and installed Brizy and Brizy Pro again and then the same thing happens.
If I turn Brizy pro off then the description shows again:

But then the front end show an error in the menu:

Please help.

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  KC George

  • August 08, 2024 12:10

  Hi Roeland,

  Kindly check if you have enabled the Brizy Whitelabel option by mistake. If you have, kindly reset the white label option following this procedure.

  • In order to access the White Label options kindly add this variable at the end of your wp-admin path after you have logged in into your WordPress dashboard

    /?brizy_enable_wl=true

     

  • Your URL may look like 

    https://brizy.online/wp-admin/?brizy_enable_wl=true

  • Select the White Label option under Brizy
    
  •  Click on the 'Reset' button to bring back the original name of the plugin.
    

  To fix the issue with the menu, open the Brizy Editor, kindly make a minor change to the Menu element (like increasing the padding by a pixel) and reverse it. Then save your work by clicking on the "Update" button at the bottom right corner and check if the errors disappear from the website.

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  Roeland .

  • August 08, 2024 12:17

  KC George, you are my hero! Both solutions worked! Thank you!

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