Plan Change
I purchased the year of brizy pro for wordpress using it with word press as far a security is just some thing i can't use. Can i cancel my year plan with a 30 day money back then sign up for cloud?
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Hi Raheem,
Thank you for contacting us.
You can accomplish this without cancelling your subscription. In order to update your current plan to Brizy Cloud, please follow these instructions:
1. Log into your Brizy account, using the login page https://www.brizy.io/account/login
2. Navigate to Account >> Billing tab - https://jmp.sh/fHDasvRG
3. Click on the Upgrade Plan button - https://jmp.sh/aEYVWDzh
4. Choose the plan you want to upgrade to - https://jmp.sh/mMzJUfrw.
5. Scroll down and click on Continue Button
6. Confirm your new updates.If you have any further questions or if there is anything else we can assist you with, please don’t hesitate to reach out.
Regards,
Ariel H.0 -
Do i recieve a refund for the yearly wordpress plugin i purchased or does it go as a credit on my account i have had it less than a month.
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Hi Raheem,
Since you are in the first one month of an annual plan, you are eligible for a refund. If you prefer to cancel and get a refund for the Freelancer WordPress plan, you can. Kindly confirm
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Yes please refund and i will buy the cloud version after
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Receipt number 2710-1074 Invoice number 2DC452B7-8543 0 -
Hi Raheem,
We've canceled your WordPress Freelancer plan and issued a $89.10 refund. In 7 to 10 business days, this amount should get credited to your payment method.
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