Keeps getting in 2024 "This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser."

Adrian Zuñiga

• August 06, 2024 03:26

I need help. I only see this on two sites that I manage. Since I updated brizy 2.5.0 onwards I have this problem.

-I updated the cache with LiteSpeed ​​Cache
-I used WP DB Cleaner
-I increased my memory to more than 512M
-I changed browsers
-I installed and uninstalled the Brizy and Brizy Pro plugin

I ask to generate a private ticket. This happens to me on only two websites

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• 

  Ariel H.

  • August 06, 2024 11:16

  Hi Adrian,

  Thank you for contacting us.

  This issue seems to be related to WordFence. If you have it installed on your site, please consider trying the following steps to resolve the issue.

  1. In the WordFence plugin settings, go to Firewall;
  2. Turn on Learning Mode - https://imgur.com/TucapoH;
  3. Go back to your Brizy page, make some minor adjustments, and then save the changes;
  4. After completing the changes, go back to the WordFence settings and re-enable the 'Enabled and Protecting' option.

  If you don't use WordFence, please also verify if you have access to temporarily disable the Firewall/Mod Security in your hosting console. This should help resolve the issue.

  If the issue continues, please provide us temporary access to one of your websites, experiencing this issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20584664318098
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Adrian Zuñiga

  • August 06, 2024 18:03

  Thank you so much!
  
  It solves thanks to you!
  Have a good day sir.

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