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6 comments

Date Votes
  • Ariel H.

    Hi Diane,

    Thank you for contacting us.

    This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/20549380806802
    WordPress Admin URL:
    Username:
    Password:

    Please make a full backup of your site as a precaution.

    Also please confirm that you are already using the most recent versions of Brizy and Brizy Pro so we can troubleshoot the issue.

    Best regards,
    Ariel H.

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  • Diane Wolf

    Hi,  This site is not on WordPress; it is on Brizy Cloud.

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  • KC George

    Hi Diane,

    I have fixed this issue on your project. 

    Global blocks on your Brizy website can automatically shift positions if you have a regular block above the global header. To prevent this occurrence, kindly set the block above the global header also a global block. The top and bottom of your page must have only global blocks, while the blocks in between can be regular.  

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  • Diane Wolf

    Thank you very much! So what block was not global above the header, was that the orange strip at the top of the home page? But then why does that affect all the pages? Just wondering for the future. Would I then fix that problem by making it global but then adding a condition to put it only on the home page? This seems to be a new thing that never happened before...

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  • KC George

    Yes; the "Get a Free Mockup of Your Website" block on the homepage. You can enable the global block option in the block settings and the Display Condition for the homepage will be automatically added. 

     

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  • Diane Wolf

    thanks

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