New images not loading in the editor (WP)

Iván Calderón

• August 02, 2024 21:43

The image module does not load new images. It is hosted in Godaddy purged cache, and they do not allow to turn off CDN.

0

• 

  Ariel H.

  • August 05, 2024 10:07

  Hi Iván,

  Thank you for reaching out to us.

  Unfortunately, the GoDaddy CDN could be a potential cause of this issue. Have you tried disabling all plugins except Brizy and Brizy Pro to see if that makes a difference? Also, did this problem start after a recent Brizy update?

  Please also update to the most recent versions and see if this will help fix the issue.

  

  If the problem persists, we may need to investigate further through your WP Admin page. Kindly add us as an Admin user to your WordPress Dashboard and share the following details with us at communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20394815521298
  WordPress Admin URL:
  Username:
  Password:

  Please remember to create a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.