Images Not Uploading

Zakkiyah Daniels

• August 02, 2024 15:15

Hello,

I am unable to upload images or video. It was working fine all this time but just a few moments ago, it stopped working. It just continues to spin and doesn't load my file explorer. I have tried clearing cache, using incognito browser but the problem still persists. Can you please check the issue. Thank you.

Username: Brizy Support

Password:

URL: 

0

• 

  Ariel H.

  • August 05, 2024 09:12

  Hi Zakkiyah,

  Thank you for reaching out to us, could you replicate this issue when all other plugins besides Brizy and Brizy Pro are disabled?

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20527619550098
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.