Page not saving after upgrade

Alexandru Dutulescu

• August 01, 2024 15:54

Hello,

I have updated to last version of Brizy 2.5.2 /Brizy Pro 2.5.0  and Wordpress to 6.6.1.

I want to edit the main index file, do the edits and save. On Actualizeaza button press, I get the error in the screenshot below. Jetpack plugin is disabled due to previously ecountered issues with images (I really want to use it, don't know if it works) and I use Wordfence as firewall.

Screenshot

Please let me know.

Alexandru

 

 

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  Ariel H.

  • August 01, 2024 16:40

  Hi Alexandru,

  Thank you for contacting us.

  This issue seems to be related to WordFence. If you have it installed on your site, please consider trying the following steps to resolve the issue.

  1. In the WordFence plugin settings, go to Firewall;
  2. Turn on Learning Mode - https://imgur.com/TucapoH;
  3. Go back to your Brizy page, make some minor adjustments, and then save the changes;
  4. After completing the changes, go back to the WordFence settings and re-enable the 'Enabled and Protecting' option.

  If you don't use WordFence, please also verify if you have access to temporarily disable the Firewall/Mod Security in your hosting console. This should help resolve the issue.

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20506492706194
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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